Welcome to Gopeaks. By accessing and using our platform, you agree to comply with the following terms and conditions. Please read carefully before using our services.
1. Acceptance of Terms
By registering an account, accessing or using any Gopeaks services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service as well as our Privacy Policy. If you do not agree with any terms, please do not use our services.
2. Service Description
Gopeaks provides an online sports coaching platform with the following services:
- •Personalized training programs designed by professional coaches
- •Direct connection and interaction with coaches
- •Training data synchronization from sports devices and applications
- •Performance analysis and training progress tracking
- •WKO analysis tools and in-depth metrics
We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice.
3. User Accounts
Account Registration
To use certain features of the platform, you must create an account and provide accurate, complete information. You must be 18 years or older or have parental/guardian consent to use the service.
Account Security
You are responsible for maintaining the security of your account and password. You agree to be responsible for all activities that occur under your account. Please notify us immediately if you detect any unauthorized access.
4. Acceptable Use
When using our services, you agree NOT to:
- •Violate any laws or regulations
- •Provide false or fraudulent information
- •Infringe on others' intellectual property rights
- •Upload viruses, malicious code, or other harmful content
- •Interfere with or disrupt platform operations
- •Use the service for unauthorized commercial purposes
5. Payment and Refunds
Service Fees
Some Gopeaks features and services require payment. All fees will be clearly displayed before you subscribe. You agree to pay all fees associated with your account.
Refund Policy
Refund requests will be considered on a case-by-case basis. For coaching packages, refunds may be granted if requested within 7 days of purchase and the service has not been used. Please contact our customer support for more details.
6. Intellectual Property
All content, features, and functionality of the Gopeaks platform, including but not limited to text, graphics, logos, icons, images, and software, are the property of Gopeaks or our content providers and are protected by international copyright laws. Training data and content you upload remain your property, but you grant us the right to use them to provide services.
7. Disclaimer
Gopeaks services are provided "as is" and "as available". We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. Training programs and advice from coaches are based on information you provide. You should consult a doctor before starting any training program. Gopeaks is not responsible for any injuries or health issues arising from participation in sports activities.
8. Limitation of Liability
To the maximum extent permitted by law, Gopeaks and our partners, employees, and coaches shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising from the use of or inability to use our services.
9. Termination
You may terminate your account at any time by contacting us or through account settings. We reserve the right to suspend or terminate your account if you violate these Terms of Service or engage in any activity we deem harmful to the platform or other users.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes via email or notification on the platform. Your continued use of the service after changes take effect means you accept the new terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Vietnam. Any disputes arising from or relating to these terms shall be resolved in the competent courts of Ho Chi Minh City, Vietnam.
Contact Us
If you have any questions or concerns about these terms, please contact us:
Email: Info@fitzone.vn
Phone: 077 712 1282
Address:
- Gopeaks Phú Mỹ Hưng: 210 Phạm Thái Bường, Q7, TP.HCM
- Gopeaks Sala: 62 Hoàng Thế Thiện, Thủ Đức, TP.HCM
